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This interview with Darwyn
Linder, Professor of Psychology at Arizona State University,
took place on the campus of Arizona State University on
January 25, 2001.
Susan Ledlow: I’m Susan Ledlow with the Center for
Learning and Teaching Excellence at Arizona State
University, and I’m here today with Darwyn Linder, Professor
and Chair of the Department of Psychology. Darwyn, I’d like
to start out by asking you, how did a social psychologist
get involved in an engineering education project?
Darwyn Linder: Well,
Don Evans who is one
of the original team members in getting the
Foundation Coalition
started here and at our partner institutions, went looking
for someone who knew about group dynamics, and his research
led him to understand that group dynamics happened in
psychology departments. And so he called the psychology
department, and I was the person who taught group dynamics,
and the Chair of the department at that time recommended
that he call me. I was very intrigued by the project and by
developing ways of applying group dynamics in engineering
education, and so it seemed a very attractive thing to do,
and we talked and got started and it went from there.
Ledlow: How did your research interest in group
dynamics though come to include an interest in cooperative
learning?
Linder: Well, I think that group dynamics folks are
very much oriented toward applications. We study group
dynamics in scientific ways and develop theories, but most
of us really like working with groups as well, and so
finding ways to apply what we know is always attractive.
Cooperative learning was being introduced at our university,
and it struck me. And, in fact, I remember having
conversations with you [Susan
Ledlow] and then developing some workshops
that we did together. It struck me that group dynamics was a
natural tool to use when developing cooperative learning,
because people do cooperative learning in groups, and the
better those groups are understood, the better they are
structured in order to function well, the more successful
the cooperative learning venture would be.
Ledlow: So, are you now using cooperative learning
strategies in your own teaching?
Linder: I started using it primarily in my group
dynamics class, which was a natural place, and the students
were very receptive. But I’ve begun to apply it in virtually
every class that I teach. Actually, over the last ten years
or so I think it’s infused virtually all of my teaching. The
hardest place to do it, oddly enough, is with graduate
students, who have come through the educational process with
great records and records of individual achievement. And so
getting a group of graduate students in a graduate seminar
to use cooperative learning is one of the real challenges,
but I’ve been pretty successful with that as well.
Ledlow: Let’s talk about how faculty can set the
climate for cooperative learning. Do you recommend that
faculty explain to students why they’re using cooperative
learning; and also, how should [faculty] respond to a
student who says, “I just hate working in groups. I don’t
want to do this”?
Linder: Well, I’m a big believer in doing everything
out front, and not necessarily hiding my purpose or
intentions from the students. And I think treating them as
adults and letting them in on what’s going on is very
important. It builds trust between the instructor and the
class. I often encounter students who are resentful about
working in groups because of the experiences they’ve had in
what you [Ledlow]
and others have called “old-style” group work, where you
[teachers] assign a paper to a team of students and give
them no way of actually accomplishing that task other than
[telling them that] somehow they’re supposed to figure it
out. So I explain to students who are reluctant that
cooperative learning is really different than group work;
and we try to construct groups that are effective, that work
together well, and that really produce, and that the
learning then is enhanced for everybody. Usually they’re
willing to give it a try, and if we have some early
successes and people begin to enjoy the process, then that
phase [of reluctance] goes away after awhile.
Ledlow: You’ve done a lot of work with engineering
faculty on getting started with cooperative learning and
forming teams. What are some of your recommendations for
forming teams in the classroom?
Linder: Well, I think the most important thing is
diversity on the team—diversity along a lot of dimensions.
You certainly want diversity in terms of academic talent and
preparation. You don’t want all of the “A” students forming
teams and leaving [out] all of the challenged or less
well-prepared students. And that’s easily justified because
the students who are more advanced actually learn more by
helping the students who are not as far advanced to learn
the tasks, to learn the things that are important for that
team to function. So, academic talent diversity is a very
important part of forming teams. Gender diversity, attitudes
towards school, towards the course [are also important]. I
just try to avoid allowing people to form together in little
kinds of cliques that mutually support misperceptions and
non-functional attitudes or dysfunctional attitudes. Forming
them at random is one way to do that, but often I will look
very carefully at the dimensions of diversity in the class
and then try to put teams together that are structured so
that we have different kinds of people working together.
Ledlow: As a follow-up to that, though, there’s some
debate. When you’re in a content area like engineering where
you may not have many women, do you take the ten women in
your class and then scatter them out among ten different
teams? Some people say absolutely you do; others say that
they want at least two women on each team, at least
initially. What are your thoughts on that?
Linder: I’d actually favor the scattering them out
across the teams rather than [implying that] . . . women
working by themselves, or working as the single woman on a
team of males, would have some sort of a problem. That seems
to recognize or maybe even communicate that this will be
tough. I’d rather, I think, train groups so that they
understand diversity, so that people are able to communicate
with one another effectively. And women, when they enter the
workforce, are going to be in that situation anyway, and so
I think it’s a useful experience for them. But you do have
to be aware of the issues, and there may be some women, who,
for one reason or another, aren’t quite ready to be alone in
a group where there are some domineering kinds of males. And
then pairing them up with another woman might be the thing
to do. So I leave some flexibility, but I think most of the
time I would prefer to construct the groups based on that
diversity and have people learn the skills that they will
need. . . .
Ledlow: How long should teams stay together?
Linder: I think they have to be together, if it’s a
significant task, for at least several class periods or
several weeks. Some people say that you want to use teams
that continue through the entire semester, and I think
that’s useful, depending upon the structure of the class. So
there’s not a pat answer here. If you have a class where
there’s a semester-long project, then semester-long teams
make sense. If you have a class where there are many, many
homework assignments and you want people to be in
essentially support groups or teams doing that, you many
want to set up those groups so that they last the entire
semester. But there’s also a benefit to having people
experience, several times, forming a new team, working out
the relationships and the communication patterns and the
roles and the norms, and then beginning to function. Because
the more often they do that, the more experience they have .
. . the better they understand that process and realize that
when you start a team, you don’t just start working. When
you start a team, you begin by developing the team identity
and developing the ways in which you will work. That is,
setting your structure before you just jump into the task.
Ledlow: Many faculty that I work with say that they
shouldn’t have to use teambuilding exercises. “I’m not a
social psychologist,” they might say, “So I don’t know about
teambuilding, and I’m not sure that it’s necessary. After
all, they’re adults; they know how to work together.” What
do you say to faculty that don’t feel that it’s a good use
of their class time to work on teambuilding and setting up
that structure?
Linder: Well, first I would point out to them that
they’re making an assumption that I think there is a great
deal of evidence to refute—the assumption, that is, that
people know how to work together and work on teams. Our
educational system, essentially after third grade or so,
doesn’t put people in teams. If you go to an elementary
school, you see the kids sitting at tables, and they’re in
groups, and there’s a lot of interchange and, in fact, a lot
of cooperative learning. Some of the best practitioners of
cooperative learning are people who teach in the elementary
grades. About the fourth grade, you see now the kids are
lined up in rows, and they get to raise their hands if they
have the answer to a question, and it converts to some sort
of individual competition. . . . The kids who have come to
college now have been successful in that kind of a
setting—competing as individuals—and they really don’t know
very much about working in teams. Actually, the ones with a
background in scholastic athletics may have a better sense
of how to work in teams and cooperate than some who have
just been grinding the books. We had a great student here a
number of years ago, Damien Richardson, who was a strong
safety or a free safety on the football team—a superb
football player and also an excellent student in
engineering. Damien understood teamwork. Damien was, I
think, an exception. So first I would say, you can’t really
make that assumption that people know how to work in teams.
Secondly, I think you can teach engineering while you’re
doing the teambuilding. You don’t have to do teambuilding
tasks that come out of the kinds of books that people have
written about teambuilding where you build a house of cards
or you try to build a structure with Popsicle sticks,
although those are actually decent kinds of engineering
tasks. But you can use the content of the course for the
development of team skills by having relatively small,
simple tasks that you can design that teach engineering
content but also are used in this initial teambuilding
phase. So I think you can accomplish both goals. But it
takes planning, and it takes moving away from what many
people have called the sort of “empty-head” model of
learning, where you just sort of lift the skull, pour in the
knowledge, put [the skull] back down, and send them on their
way. You have to move away from that and help students be
active in the learning process. Doing that while teaching,
while having them learn what they need to know about working
in teams, I think, is possible, but it does take designing
those exercises.
Ledlow: Talk a little bit more about teambuilding.
I’m not sure that everybody knows what we mean when we’re
using that term. So, what is teambuilding? What are the
goals and how would one get started on a teambuilding
process?
Linder: Well, the dimensions of a team—of a
successful team—or the characteristics of a successful team
are, one: they’re cohesive. That means that people are
attracted to the group. And so teambuilding activities are
designed so that people get a chance to know each other, to
find the attractive features of one another, and to become
comfortable and attracted to being a member of the team. So
that’s one thing. Another is the development of roles and
norms. Not everybody does the same thing on real teams in
the real world. In fact, if you look at the kinds of teams
that Ford Motor Company uses, people have different kinds of
expertise and they come from different departments of the
company in order to, say, design a new product that Ford
wants to put out. So people need to learn the roles that
they’re going to play. They need to learn the norms of good
behavior on the team or effective behavior on the team. Some
of those roles are “Who’s going to take a leadership
position? Who’s going to direct us toward staying on task?”
There are other roles that evolve in teams. Generally there
are two kinds: task-oriented roles and group-maintenance
roles. It’s an old, old dichotomy in social psychology.
People need to explore those roles and help one another
define the way in which they are going to fill those roles,
because there has to be effective fulfillment of those role
requirements within the team or it’s not going to function
as well as it could. They have to learn to communicate . . .
they have to define the goals of the team. Now, the teacher,
the instructor may have set up a goal of this is the
project. The team has the ability to define additional
goals: “Are we going to do the best project that we can?” or
“Are we going to have more fun than work?” So they have to
define those goals. . . . And then, finally, people have to
realize their interdependence. Now interdependence is kind
of a technical term. People are independent when they work
alone and what they do doesn’t affect anybody else. That’s
sort of the western, frontier mentality. People are
dependent when what happens to you is what somebody else
determines—then you are dependent on that person for your
outcome. Interdependence is what goes on most of the time,
where what I do affects you, what you do affects me, and
what we do together affects our joint outcomes. And so teams
need to understand that concept of interdependence and that
they have to work together in order to be successful. So
teambuilding ought to be directed at that as well.
Ledlow: I want to follow up a little bit on the
distinction you made [between] task roles and
group-maintenance roles. In particular, I’ve heard some
faculty say they like to assign someone the role of
“leader,” and I have a little trepidation about using that
role in my own teaching. . . .
Linder: Well, if you look at leadership from a
functional perspective, I think you can sort of demystify or
take away some of the aura of that term, “leader.” Being a
leader includes a lot of specific behaviors, and it is not
so much that someone has to be “the leader”—an appointed
leader, an elected leader, an anointed leader—as that those
functions have to be fulfilled. Now the task orientation and
the group-maintenance orientation are, in many groups,
divided between different people. One person will tend to
focus on getting back to the task, keeping the group on
task. Another person will be the one who relieves tension
when they’ve been working hard for a long time and says,
“Hey we need a coffee break,” or “Has anybody heard a good
joke lately?” to just relax and allow the tension to
diminish and to sort of refresh the group. . . . There are
many things that a leader has to do, but magically
designating someone as the leader isn’t necessarily going to
bring about those behaviors. I think you have to look at a
functional model of leadership, and leadership functions,
and make sure those are performed. So some people do shy
away from saying, “Ok, you’re the team leader”. Some would
say, “You’re the taskmaster, which has a little bit of a
negative connotation but still defines what it is the person
ought to be doing”.
Ledlow: But what about a role like being assigned to
check for consensus or to make sure that everyone was
participating equally? That’s also a leadership role.
Linder: Exactly. And those things that move the group
forward toward its goals are all, or many of them [are],
leadership functions. And they have to be performed—not
always by just one person. So I think a functional look at
leadership is very important to do rather than just saying,
“You are the leader,” and letting people figure out for
themselves what that’s supposed to mean.
Ledlow: What do social psychologists say about tasks,
especially as [they] relate to cooperative learning? Is
every task suitable for being done in a group, or are there
specific kinds of tasks that are particularly good for group
work?
Linder: I think there are differences among tasks.
Something like learning to play the Rachmaninoff Third Piano
Concerto is definitely an individual task. Now you might
have a teacher and a mentor, but one person is going to
learn it and one person is going to perform it. I think the
best tasks for cooperative learning, and in fact the tasks
that then are in the natural environment that we most often
confront, are tasks that are called conjunctive tasks. That
is, where everyone’s effort has to come together in a
certain way in order for the group to be successful . . .
running a nuclear submarine for example. On a nuclear sub
people have very well-defined roles. In fact, I have a
nephew right now who is assigned to a nuclear sub, and he
can’t tell us very much how it operates. But we also know
from ONR, the Office of Naval Research, a lot about how
submarines operate. Everybody has a task to do. Everybody
has to do that task effectively in order for the entire
group to succeed in its mission. Mountaineering expeditions
are the same way, [or] a football team trying to run an
effective offense or an effective defense. So, tasks that
require everyone to produce, and not necessarily the same
thing, I think, are very useful in cooperative learning.
Tasks that are much more individualized and tasks that a
single person can do that are artificially split up to make
them a group task often don’t work well because people will
figure out, “Well, one of us could just do that” or “We can
all just do the same thing.” [Faculty] have the experience
of assigning a paper to a group, and they want the group to
work together. What happens very often, if you don’t do
something to change this, is that they write the different
sections and paste them together and hand it in as a group
paper. That’s not what my goal is when I assign a paper to a
group, so I have to try to structure that task so that there
is genuine cooperation: “How can you take what is a
collection of individual tasks and make it into a group
task?” And it’s not an easy problem to solve all of the
time, so it requires some thought on the part of the
instructor.
Ledlow: And it is the instructor’s role to structure
the task in that way, you think?
Linder: I think it’s very important for instructors
who want to use cooperative learning to think very carefully
through the structure of the task they’re using and very
carefully through the way in which the members of the team
are going to work on that task. You have to be a kind of
social engineer as well as a civil or mechanical or
electrical engineer in order to set up good, effective
cooperative learning.
Ledlow: What are the advantages of using pre-designed
tasks like
Jigsaw,
Academic Controversy,
Think-Pair-Share ,
or
Roundtable? We’ve
all heard of those. Is it good to start with those?
Linder: I think it’s an excellent place for people to
star, because most folks who teach in college don’t have a
lot of experience, or a lot of training actually, in
teaching per se and not in cooperative learning
[specifically]. So having, in a sense, a recipe that you can
follow, like the Jigsaw classroom, is a good way to start
with a fairly high probability of success. Then, as you get
comfortable in those settings and understand how they work
and appreciate the need for those kind of structures, you
can tailor-make some structures that will work for you—work
in your own classroom, work with the kind of material you’re
trying to teach. But I always tell people to start with what
looks like it will be simple, because it’s not. Running an
effective cooperative learning classroom is a complex task.
In a sense, it becomes an individual task for the
instructor, so building up your repertoire and building up
your skills before you try to design something entirely on
your own, I think, is important. And those structures work;
we know that they work. If you put the right materials into
the right . . . slots in those kinds of structures, they’re
going to produce a good learning outcome. And that gives the
class a successful experience. It gives the instructor a
successful experience, so I think those are very useful.
Ledlow: If a teacher isn’t going to use a
pre-designed strategy like Jigsaw, what advice would you
give them for getting started designing their own lesson or
activity?
Linder: Well, again, think of tasks that are
genuinely conjunctive—that really require people to work
together. Just splitting up what is really an individual
task and trying to make it into group work is not likely to
get you the result that you want. So the task is important.
Design something that requires people working together and
doing different things and bringing those different
contributions together at the end. But you really have to be
attentive to the way you structure the whole sequence of
activities. So, telling people that, “Okay, here’s your
group task” (even if it’s a good task) and “Here’s what I
want at the end,” really probably will not get you a good
result. You have to think about the steps that the team
would go through, unless your goal is to have them go
through that planning exercise; but then you can say, “The
first thing I want from you is a plan for how you’re going
to accomplish this task.” But designing steps, or a sequence
of events that have to happen so that the team knows how
they have to move through those, rather than making it up on
their own, I think is really important. The thing that
people often [think] about cooperative learning is that it
looks like chaos. If you walk into a cooperative learning
classroom, all kinds of stuff is going on; people are doing
all sorts of different things. It may look like chaos, but
it’s really—if it’s effective—very tightly structured; and I
think people don’t understand that enough. And so I would
tell people, really think about how you’re going to
structure this so that you break it up into steps and you
get the result that you want, rather than letting groups
flounder around trying to figure out how to do it.
Ledlow: When we’re thinking about tasks, I think,
usually most people think about “Oh, it should be something
that’s more complicated than one person can do on their own,
or it [should] require multiple skills, multiple
perspectives.” Is there ever any benefit to assigning more
simple tasks to students in groups? Is it motivating, for
example, for students in a group to practice skills and get
feedback on how they’re doing those skills?
Linder: Well, I think so. You can take something like
a series of mathematical problems or exercises that are
pretty much individual tasks, and if you structure it
correctly, you can make that into at least a two-person task
and so people can practice those skills and get feedback.
And having someone be the coach and someone be the learner,
so that you have a structure there in which they work, will
enable them to, in a sense, have more fun doing the
task—spend more time at it, be more actively engaged in it.
I think developing those individual skills in that kind of a
context is a useful way to use cooperative learning.
Ledlow: The big issue, the controversial issue, is
individual accountability in groups. What can a faculty
member do to ensure individual accountability, or at least
be able to check for individual accountability?
Linder: Well, there are a couple of aspects of
individual accountability—one is the kind of accountability
that is characterized by everyone participating, sharing in
the process, and understanding the group solution. You can
ensure that by having a random selection process so that
when groups are to offer their solution to the class in a
wrap-up session at the end of a cooperative learning task,
you call on people at random from a group. Actually, Don
Evans [link to profile for Don Evans] showed me years ago to
set up a little Excel program that, when you run it,
randomly selects a group and randomly selects a person
within the group; and you can put that up on your computer
screen and punch the button and it comes up, “Group four,
Person one.” Person one has got to stand up and provide the
group solution. If students understand that that’s going to
be the process, then you’ve created a force toward
individual accountability. I think testing is another way to
do it, and you can have a component of the class be grades
on tests that are individually administered. And people are
then responsible for knowing the material and performing
well on that test.
Ledlow: But individual accountability is a particular
problem with these large, lengthy, semester-long,
out-of-class group projects. How do you ensure individual
accountability in that situation?
Linder: [Whether or not] people are going to
participate effectively and fairly and equitably is always a
problem—the free-rider problem in group work and any kind of
collaborative project. I like to develop norms of
participation that the group agrees to. This is a strategy
that I’ve used in my group dynamics class many times. The
group comes up with a group code of conduct. They discuss
it; they lay it out; they all make a public, verbal
commitment to it; and they all sign it. And then groups can
enforce that code of conduct and point out to people when
they’re not living up to it. I think that’s one of the
effective ways of, not ensuring, but at least creating some
forces that move toward individual accountability and
effective participation. So I would recommend that [code of
conduct contract], and it’s a good teambuilding exercise as
a matter of fact, because as you put the team together you
can say, “Okay, your first task, or one of your first tasks,
is to come up with a code of conduct or code of
responsibility.” And, in that process, always this question
[of individual accountability] comes up, because most
students who have had the experience of working in a group
have had the experience of somebody being a free-rider, and
they’re all very sensitive to it. It comes up virtually
every time in every group. And if they talk about it, and
talk about what the consequences will be—whether there is
simply social disapproval or some groups will set up a
series of fines or other ways of punishing non-cooperative
behavior— it is a very good exercise and it’s pretty
effective. It’s not perfect of course. Somebody who is
determined to free ride will try to free ride. And that’s
life.
Ledlow: That’s a good segue into talking about
classroom management. A lot of faculty that I work with talk
to me about, “What am I supposed to be doing while my
students are in teams? I knew when I was a lecturer that I
was supposed to be standing up there giving the information,
but what am I doing while they’re doing their group work? Am
I out in the hall drinking coffee?”
Linder: I think you have to be in the classroom, and
I always just move from group to group and stick my head
into whatever is going on at each table or each workstation
and see what the process is. Sometimes it’s important to be
there and correct the process, give a little nudge in the
right direction, if the team is not using good group
processes. If someone is domineering, you may need to sort
of nudge the person who is supposed to be responsible for
making sure everyone is included, and saying, “You have to
make sure everybody gets a say in this.”
And also, if you’re not there, you don’t know what’s going
on. So you really have to be aware of how things are
working. You’ve designed these structures [that] you’ve
given to the students, and now I think being there and
experiencing what the students are experiencing is very
important. So you can’t just disengage. It feels awkward at
first. You feel like a fifth wheel or that you really don’t
have a role. But remember—I forget which of the gurus it was
who said this—but “You’re a guide on the side; you’re not
the sage on the stage.” But the guide on the side has got to
know what’s going on, and so being there with the groups as
they’re working and seeing what’s happening is very
important.
Ledlow: A minute ago you mentioned something about
debriefing at the end of class. What do you mean by that and
how important is it?
Linder: Well, I think the larger class is also a
group. In large classes it’s a pretty unwieldy group. But
there are often things to be learned from the other groups
in the class who may have approached the problem
differently, and maybe [there is] a general conclusion that
you want to reach. And so it’s important at the end of a
class session, where teams have been working separately . .
. on the same problem (let’s say in a Jigsaw classroom that
you’ve set up) to hear from each team, or at least a
representative sample of all of the teams; and then be able
to provide some integration and closure for that class
session. Sometimes it just pops right out in what the
students say. Other times you have to draw it together, and
maybe deliver yourself of a short sort of summary: “What’s
the take-home message of what we’ve done in class today?”
But I think that part is very important. You want to make
sure that the groups that maybe didn’t get [the main idea of
the day], do get it in that wrap-up session. So I think the
learning outcomes are very important there.
Ledlow: Another hot topic: group grades. When and how
should they be used?
Linder: Boy, that one is hot. And there’s a lot of
diversity of opinion about that. I think that giving group
grades can be legitimate if it is genuinely a group task.
I’ll tell you what I do in my group dynamics class: I give
them a project—they have to design a project to experience
some aspect of group dynamics. Now they’ll do things that
interest them, and they’ll do a wide variety of things. One
of the really interesting ones was they decided they wanted
to observe skydiving and see what sort of group dynamics
went on in a group that was learning how to skydive. A
couple of the students actually went through the process and
did the skydive. But they have to produce at the end of the
semester a report on that whole project. So it’s a big
thing; it requires them all to work together—it’s a
conjunctive task. And I think it’s legitimate to give a
group grade based on that—for me. Now other instructors
would have a belief that they never want to give a group
grade. But I think you also have to balance a group grade
that you give with individual participation or individual
responsibility and reward people for individual efforts as
well and particularly for individual learning attainments.
And so I always have some testing that I use in conjunction
with the group grades that I give. Giving a group grade for
a task that can really quite easily be accomplished by only
one person, that someone gets a free ride on, is something I
try to avoid. You don’t always know that that’s going to
happen. But I think if you look at it from a structural
perspective, and try to give group grades for things that
are really genuinely group tasks, and avoid giving group
grades for things where free riding is a real possibility,
or where a person can duck their responsibility and not
really learn what they’re supposed to learn in that process—
that’s important to do.
Ledlow: Within a group task, though, would you let
students assess each other’s performance?
Linder: Not the intellectual performance, not the
educational product that comes out. That’s my job as the
instructor. I’m the content expert. But I think it is
possible to let them assess one another’s performance as
group members, so, “How well did you do in the role that was
assigned to you?” And some people use a rating scale and use
that as a feedback mechanism. I think factoring those into a
course grade is problematic, so I wouldn’t do that. But I
think it’s a useful learning experience for the students to
get feedback from the other members of the group as to how
well they performed as group members. And the other members
of the group are fully capable of evaluating that
performance, maybe not along the kinds of dimensions that I
would use, but they can let you know when you’re doing well
and when you’re not. And that’s something that they’re
capable of doing. In fact, they’re the leading experts on
how you’ve been behaving in the group, because I haven’t
been there. So I think those are things where not
necessarily grades, but feedback from the students to other
students is important. But it is the instructor’s
responsibility to judge the quality of the educational or
scholarly product that comes out of the group activity.
Ledlow: A lot of us have the problem that students
won’t necessarily give each other feedback about slacking
off in a group, but then they’ll come to us in our office
hours and say, “You know, I just hate that guy, and could
you talk to him?” What’s your response to that? How do you
handle that when a student comes to you and says, “I’m
having a problem with my team”?
Linder: Well, first I try to circumvent the problem
by doing a session during the teambuilding phase on giving
feedback—giving and receiving feedback. So there are some
exercises you can do that help people learn that process,
because not everyone has experienced it and not everyone is
at all comfortable providing direct feedback to another
person. That’s why they come to your office. And largely
it’s because they don’t know how to do it. There are some
exercises that I think can be helpful. If it gets to the
point where a student comes to my office, I try to coach
them to develop a way of giving feedback that will work for
them and let them do it. It doesn’t really enhance their
learning about how to operate in groups if I go in and fix
it—if I go in and fix Joe because Joe’s not doing what he
ought to be doing. They learn much more about how to be
effective in groups if they learn how to give effective
feedback and how to communicate directly to Joe and hope
that they change Joe’s behavior. And very often direct
feedback, and particularly if it’s the consensus among the
other group members, will have an effect on poor ol’ Joe’s
behavior.
Ledlow: If a faculty member came to you and said,
“I’ve been thinking about using cooperative learning in my
class, and up until now I’ve been pretty much a lecture and
lab kind of teacher,” what kind of advice would you give
them for getting started?
Linder: Well, I’d send them to one of your [Susan
Ledlow’s [link to profile for Susan Ledlow]] workshops. And
I would tell them to start small. I would tell them to use
the structured lecture as a starting point, and that,
simply, is breaking up your lecture into smaller segments
and setting short group tasks between the segments of the
lecture—Think-Pair-Share [link to UsingTPS.pdf] kinds of
structures, Pairs-Check problem solving—if you happen to be
teaching something in mathematics. But there are a lot of
structures that you can use for between three to five
minutes between the segments of the lecture that get
students to process the information. So it’s kind of a
baby-steps approach. Start with some changes that still use
all of the stuff you’ve got in your lectures, and
communicate that, but communicate it more effectively and
engage the students in it by structuring the lecture with
those breaks and with those group activities. . . . Once
you’re comfortable with, in a sense, letting go of the
learning process and letting the students become active,
you’ll feel, I think, a greater sense of comfort in moving
to [more complex] structures. So there really has to be a
period of growing into it and developing those skills
yourself, because, just as the students come to us without
necessarily the skills to work effectively in cooperative
learning teams, we don’t come to the task of being
instructors with a fully developed set of skills running a
cooperative learning classroom. And despite sometimes the
chaotic look of a cooperative learning classroom, it’s not
easy. There are really a very, I think, pretty well-defined
set of skills that you have to have, in order to do that
effectively. So, start small and build up as your comfort
grows with using those structures.
Ledlow: It’s not easy, but you choose to do it. What
are the benefits? Why are you a cooperative learning
teacher?
Linder: The learning process is so much more dynamic
for the students and then for me, because I see them
enjoying the learning process and learning in a way I just
don’t see if I’m just up there giving a lecture and tests
and showing an occasional video. I really got tired of
watching the eyelids droop as I gave what I thought was a
brilliant lecture, but from the students’ perspective,
clearly, it wasn’t. I think the excitement of seeing all of
the students in the room, actively engaged in the process of
learning, is what captures my interest and my enthusiasm for
cooperative learning. It’s more work. It’s a lot easier to
just pull out the notes and give the lecture. But I think
the learning outcomes and just the dynamic aspect of the
learning experience—the learning environment that you create
is a much more attractive place to be than in a classroom
where I’m bored, and they’re bored, and nobody’s learning
very much.
Ledlow: Any final thoughts for engineering faculty
who might be watching this video?
Linder: The thing that I often hear from people in
any discipline, and I heard it from the engineers when we
were working with them, but I’ve heard it from my own
faculty in psychology, is, “Well, you know, that will work
in discipline X, but it won’t work here.” The principles
that underlie cooperative learning are really discipline
free, in the sense that they weren’t developed within a
particular discipline like English, or like physics, or like
psychology, or like sociology. If you use those basic
principles effectively, you can create effective cooperative
learning environments, cooperative learning structures, in
any discipline. And I am witness to that, because I’ve seen
it all across our university. So, [to] that sense that “It
will work in English, but it won’t work here,” I would say
to engineering instructors across the country, “Yes it will,
if you do it well.” So, learn about it and then do it well,
and I pretty much guarantee it will work.
Ledlow: Dr. Linder, thank you for sharing your
expertise with us today.
Linder: It’s been fun.
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